Terms Of Service and Privacy Policy

Updated August 8, 2024

SMS Terms of Service and Privacy Policy Use of Ayantra’s text message-based alert notification services is subject to the following:
Description of the Service Ayantra provides wireless monitoring services for managing powered machines and non-powered assets. The Ayantramonitoring services are marketed under the names “myGENcare” and “The FleetSavvy Suite of Wireless Monitoring Solutions.”Ayantra requires a user name, phone number, bill-to address, and email address in order to establish eachmyGENcare user account, but beyond those specifics Ayantra does not collect any user data as part of the myGENcare program. The myGENcare smartphone app does not collect any personal data about customers or users, and Ayantra does not share any user data with any other parties. The myGENcare program includes the ability to send text messages when significant events are detected on any monitored machine. Authorized users can access the Ayantra website to specify recipients for the text messages. Ayantra and the Wireless Carriers are not liable for any delayed or un-delivered messages. Ayantra is solely responsible for providing the myGENcare services.
Please note: Message & Data Rates May Apply Help To obtain help you may:
  1. Call Ayantra at 1-833-582-2511
  2. Email Ayantra at: support@ayantra.com
  3. Text HELP from a mobile phone
Terminating the Service You may terminate the text messages at any time by texting STOP
Frequency of Messaging Authorized users can access the Ayantra website to specify the events that will trigger the text messages, as well as to specify recipients for the text messages. A single text message will be sent to each specified recipient for each specified event.
Privacy Policy “Ayantra will not share, rent, or sell your Personal Information to other companies or individuals, unless we have your consent. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.”